AI agents · Business automation · Voice agents · Web design
Scale your business with agentic AI.
We build AI agents and automations that handle repetitive work, including voice agents for calls and bespoke websites that capture and route enquiries.
Built for property and real estate, agencies, professional services, trades and field services, operations-heavy teams and businesses where work gets stuck
Where enquiries and everyday work get stuck
Good work can still be held back by an unclear website, an unanswered call, a form that asks too much or follow-up that depends on someone remembering it later.
Visitors need to understand what you do and how to get in touch. Callers need a useful response when the team is busy. Your staff need to see what requires action without searching through separate inboxes and spreadsheets.
gtwelve improves that route one useful part at a time—from the first visit or call to a clear, visible next action.
The route through gtwelve / 01—04
From first contact to a clear next step.
These pieces can work together, or we can improve one part of the route first. The aim is the same: less work lost between the enquiry and the response.
Understand · Answer · Route · Decide
01
Make the offer clear
People know where to begin.
A well-built website makes the offer easy to understand and gives the right people a direct way to get in touch.
People can review exceptions, make decisions and take over the conversations that need judgement. The route stays clear from start to finish.
A gtwelve system keeps routine work moving.
AI agents and automation / practical questions
Before we change the workflow.
We design each system around the way your business already operates, with clear rules for what is automated and what stays with your team.
01Where is the best place to start?+
Usually with one repetitive process that consumes time, creates delays or depends too heavily on someone remembering the next step. We review the workflow, identify the friction and recommend a useful first improvement.
02What can an AI agent actually handle?+
An agent can manage defined tasks such as sorting enquiries, gathering information, preparing responses, updating records, producing summaries and directing work to the right person. Its role and boundaries are agreed before it goes live.
03Can this work with the tools we already use?+
Often, yes. We first review your existing forms, inboxes, calendars, documents, customer records and business software. Where those tools are suitable, we connect the workflow around them instead of replacing everything unnecessarily.
04What stays under human control?+
Your team remains responsible for sensitive decisions, important client communication and commercial commitments. Automation handles the repeatable movement of information and work, while people retain judgement and approval.
Based in Glasgow, working across the UK and Ireland. Glasgow, Inverness, Aberdeen, Dundee, Edinburgh, Belfast, Newcastle, York, Leeds, Hull, Liverpool, Manchester, Sheffield, Nottingham, Birmingham, Leicester, Norwich, Cambridge, Oxford, Swansea, Cardiff, Bristol, London, Southampton, Brighton, Plymouth, Derry, Dublin, Galway, Limerick, Waterford, Cork and everywhere between.
Areas we cover
Working across the UK and Ireland from Glasgow.
gtwelve works with businesses across sectors that want to reduce repetitive administration, improve handovers and keep enquiries and everyday work moving.
Pricing
Clear scope. A price in writing.
The investment depends on the workflow, the systems involved and the level of support required. Every proposal makes the scope and ongoing costs clear before delivery begins.