AI agents · Business automation · Voice agents · Web design
We build AI agents and automations that handle repetitive work, including voice agents for calls and bespoke websites that capture and route enquiries.
3 connected services · one business
Built for property and real estate, agencies, professional services, trades and field services, operations-heavy teams and businesses where work gets stuck
Website design & build
We plan how customers find you, understand your services, see proof of your work and get in touch. Then we design and develop a bespoke site from the ground up, connecting every enquiry to a clear next action.
Search · referral · direct
Clear pages · areas · fit
Projects · reviews · proof
Form · phone · next step
Build brief / 01
Completed route — build → ship → capture
The site and enquiry route are built together.
The fictional production preview goes live.
A visitor moves through the finished website.
The request is recorded with a clear next action.
A scroll-controlled demonstration shows a fictional trade website being built, shipped, used to complete a quote form, and recording the request for follow-up.
We build it
Search visibility
We make the site easier for search engines and customers to understand, then use search tools to monitor relevant keywords, page visibility and other SEO signals. That data shows how people are finding the site and where clearer content, stronger internal links or technical fixes may help. We use it to track performance and prepare ongoing improvements.
Track relevant keywords, page visibility and the pages people reach.
Find useful queries, weaker pages and gaps worth addressing.
Draft page, copy and technical improvements from the evidence.
You approve material changes before anything is published.
Apply agreed updates to pages, metadata and internal links.
Compare visibility and page performance after the change.
Give each service and location a clear page purpose, with useful titles, descriptions, internal links and indexing checks.
Track relevant search terms, page visibility and performance signals to spot movement, emerging demand and areas where visitors need a clearer answer.
Prioritise the content or technical changes most worth making, publish what has been approved and measure what happens next.
Good work can still be held back by an unclear website, an unanswered call, a form that asks too much or follow-up that depends on someone remembering it later.
Visitors need to understand what you do and how to get in touch. Callers need a useful response when the team is busy. Your staff need to see what requires action without searching through separate inboxes and spreadsheets.
gtwelve improves that route one useful part at a time—from the first visit or call to a clear, visible next action.
Voice agents & missed-call response
We set up voice agents to handle customer calls when you and your team are busy. They answer routine questions, collect the details you need and pass each enquiry to the right place. We configure the call flow, handover rules and the points where your team needs to step in.
Answered · busy · rings out
Your team · voice agent · text-back
Name · service · urgency · availability
Message · calendar · follow-up
Voice brief / 01
By Voice
Illustrative conversation
The complete conversation remains available in the call recording.
Details captured
Callback requestedCraig · 07700 900432 · todayBy Text
Illustrative conversation
The complete conversation remains available in the call recording.
Details captured
Callback requestedCraig · 07700 900432 · todayIllustrative example. Call handling and wording are agreed before launch.
The call comes in
While you and the team are busy on the job.
Can your team answer?
If you can, you handle the enquiry and book it as normal.
By Voice
The voice agent answers and asks questions relevant to the job and its urgency.
By Text
If the call rings out, text-back collects the job, postcode and availability.
A suitable appointment is agreed
An available time is offered and the customer accepts it.
The booking is confirmed
A confirmation is sent and the appointment is added to your calendar.
One call, two configured routes. By voice, the agent can adapt its questions to the job. By text, missed-call follow-up collects the details asynchronously. Both routes can agree an appointment, confirm it and add it to your calendar.
Where we work
Glasgow / baseUK-wideBased in Glasgow. Working with businesses across the UK.
London · Birmingham · Manchester · Leeds · Glasgow · Edinburgh · Liverpool · Newcastle · Sheffield · Bristol · Cardiff · Belfast · Nottingham · Aberdeen · Inverness · Dundee · Middlesbrough · Hull · Leicester · Norwich · Swansea · Southampton · Plymouth — and everywhere between. Based in Glasgow, working with businesses across the UK.
Areas we cover
gtwelve works with businesses across sectors that want to reduce repetitive administration, improve handovers and keep enquiries and everyday work moving.
Pricing
The investment depends on the workflow, the systems involved and the level of support required. Every proposal makes the scope and ongoing costs clear before delivery begins.
See how we price the workStart a conversation
Choose the problems that sound familiar. We’ll use your answers to identify the clearest place to start.
Prefer to talk? Call 07949 337575.
What matters, step 1 of 7